Penalties for Mail-Order Delays: Neiman Marcus Group...

Penalties for Mail-Order Delays: Neiman Marcus Group Inc. has agreed to pay $85,000 to settle Federal Trade Commission allegations that it failed to comply with the agency’s mail-order requirements regarding shipping delays. According to the FTC’s complaint, the specialty retailer failed to offer consumers the option of agreeing to the delay or canceling the order and getting a refund. In a separate settlement, Beverly Hills-based Ronco has agreed to pay a $50,000 penalty for failing to send consumers their merchandise within the time indicated in its ads. The manufacturer of food dehydrators and hair products was also accused of misrepresenting when consumers could expect delivery of their orders. In both settlements, the companies did not admit to any wrongdoing.