Starbucks baristas in L.A. and other cities go on strike over elusive contract

Baristas at a handful of Starbucks around Los Angeles as well as in Chicago and Seattle went on strike Friday, kicking off a work stoppage that union officials said would include hundreds of the coffee giant’s stores by Christmas Eve.

The union, Starbucks Workers United, said the strike was necessary after they failed to reach a deal in negotiations with the company over what would be a first contract for Starbucks workers. By walking out from five locations in the Los Angeles area and other key markets, workers are hoping to pressure Starbucks during the busy holiday season, when its frappuccinos and themed drinks are in high demand.

The union said it plans to spread the work stoppages to potentially hundreds of stores over the course of the five-day action that will conclude on Christmas Eve. It is looking to extract from Starbucks a more robust wage proposal and an agreement to quickly resolve outstanding unfair labor practice charges filed by workers in recent years.

A Starbucks tucked into a strip mall on Alameda Street in Burbank that typically opens at 4:30 a.m. stayed closed Friday. At 10 a.m. a crowd of about 30 Starbucks workers, union organizers and supporters walked a picket line outside, chanting, “No contract, no coffee,” and, “Hey, Starbucks, you can’t hide, we can see your greedy side.”

Kai Krawczeniuk, 25, a shift supervisor at the Burbank store, said Starbucks “made an economic offer that was unacceptable.”

“It was insulting, frankly. That made us feel like we have to act, we have to show them we mean business,” Krawczeniuk said.

In a statement, the union said Starbucks had proposed an economic package earlier this month “with no new wage increases for union baristas now and a guarantee of only 1.5% in future years.”

Starbucks said about 10 of its more than 10,000 company-operated stores in the United States did not open as planned today.

“There has been no significant impact to our store operations. We are aware of disruption at a small handful of stores, but the overwhelming majority of our US stores remain open and serving customers as normal,” Starbucks spokesperson Phil Gee said in an emailed statement.

The company criticized the union, saying it had proposed an immediate 64% wage increase that “is not sustainable” and prematurely ended bargaining sessions this week.

“It is disappointing they didn’t return to the table given the progress we’ve made to date,” the company said in its statement.

Besides the Burbank location, four other stores in Southern California, including in Van Nuys, Santa Clarita, Highland Park and Anaheim, were also hit with strikes, said Evelyn Zepeda, organizing director in California for Workers United.

Former Burbank Mayor Konstantine Anthony, who currently is a member of the City Council, joined the Starbucks picket line Friday morning and said the company was “nickel-and-diming” workers. It was “no coincidence,” he said, that the Starbucks strike coincided with work stoppages by Amazon warehouse workers and delivery drivers in the run-up to Christmas.

“Workers have shown up at the exact moment where these two companies make their biggest profits, Christmas season,” Anthony said. “Power lies with the people, people who make the drinks, people who deliver the packages. If you want to give a good product to your customers, you need to treat the people delivering that product well.”

The new work stoppages mark a major turning point for Starbucks Workers United, which formed in 2021 and steadily has made headway in its campaign to persuade baristas at Starbucks around the U.S. to join. Hopes that the two sides would be able to hammer out a deal had been high since February, when the company pledged publicly to work with the union and take a more neutral approach toward the drive to organize workers.

The conciliatory stance was an about-face for a company that previously had intensely resisted the campaign to organize its workers. Federal regulators found Starbucks repeatedly violated labor laws by disciplining and firing workers involved in unionizing activity, shutting down stores and stalling contract negotiations.

The National Labor Relations Board has conducted a total of 647 union elections at Starbucks stores, with 109 of them falling short, several others with challenged ballots and 528 currently with certified bargaining units, according to NLRB spokesperson Kayla Blado. In California, 66 stores have held union elections and 44 of them have had their bargaining units recognized by the labor board.

Blado said workers have filed more than 700 unfair labor charges against Starbucks, its subsidiary Siren Retail Corp., or its law firm Littler Mendelson, alleging a range of violations. The union has not filed any new charges against Starbucks since late February.

In March, the federal board ordered Starbucks to stop threatening and interrogating employees at a store in Cypress Park about union organizing efforts and to post a notice of workers rights. In September, the board ordered Starbucks to stop threatening workers with the closure of a store in Los Angeles if organizing activity continued. And in October, the board found that Starbucks’ former chief executive, Howard Schultz, violated labor law by encouraging a Long Beach employee to quit after they raised issues related to unionization in 2022.