Chelsey Reynolds

Chief Experience Officer | Phonexa and Related Entities

Chelsey Reynolds, chief experience officer at Phonexa, exemplifies strategic vision and leadership, driving company growth and client success. Starting as a receptionist, she rapidly advanced in her career through dedication and impactful achievements, such as reducing client churn by 50%, expanding her team from three to 12 members, and leading innovative product enhancements. With a strong background in affiliate marketing, Reynolds manages data analysis, strategy development and performance tracking solutions that optimize marketing campaigns. Her restructuring of training initiatives and key assistance features has significantly improved client support and satisfaction. Over the past two years, Reynolds’ leadership has reinforced Phonexa’s recognition by platforms like G2 and Capterra, establishing the company as a leader in SaaS.