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LETTERS

Thank you for the story on cellphone bills [“Cellphone Bills That Truly Roam,” by David Sarno, Jan. 7]. I came home from vacation in Cancun, Mexico, in October to a $300 cellphone bill (which is usually about $95 per month). I had my iPhone with me and had used it only for the iPod functions. Little did I know that every time I turned on my iPhone during vacation, it was downloading data at the higher roaming charges. It never even occurred to me to call AT&T; to complain about the charges. About a week after paying the bill, AT&T; sent me an e-mail about how to turn the data download function off while traveling.

Sue Paris

Huntington Beach

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The iPhone clearly says in the settings menu, “Turn data roaming off when abroad to avoid substantial roaming charges when using e-mail, Web browsing and other data services.” You missed the opportunity to be of service to your readers and opted for fear and loathing instead.

Eric Hanauer

San Diego

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