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In his book âThe Mailroom: Hollywood History From the Bottom Up,â just published by Ballantine, writer David Rensin has compiled an oral history of that classic Hollywood proving ground -- the talent agency mailroom. There, as high-profile alumni describe it, generations of would-be agents and execs have honed the work ethic, survival skills and ability to climb and connect that became the foundation of their careers. The stories sometimes have the almost apocryphal ring of tales told by survivors who know theyâre burnishing a legend: tales of unknowingly carrying an agentâs stool sample to a doctorâs office; being invited in by a megastar in her bathrobe; sex and drugs in the office. But most are about character -- the storytellerâs or the subjectâs -- and the way it was revealed in the low-glamour, high-pressure world of the mailroom and the talent agenciesâ lowest rungs. Some excerpts:
TOM STRICKLER
(Creative Artists Agency mail room, 1984), founding partner, Endeavor talent agency: âMy first Christmas at CAA I had to deliver [Mike] Ovitzâs gifts. It took six or seven days, and the gifts were quite elaborate. I delivered a brand-new Sony television to Wolfgang Puck, an expensive stereo to Ovitzâs litigator.... Typically you would go, âThis is from Mike Ovitz,â and theyâd say, âOh, great -- put it over there.â Very late one evening I got a gift basket and an address with someoneâs name I didnât recognize.... I realized this was Ovitzâs driver. I said, âHi, Iâve got a delivery from Mike Ovitz,â and I handed him the gift basket. âOh, thatâs great,â he said. âWow, thatâs so nice. Tell Mike thanks.â Then he said, âHold on a minute,â and came back with a ten-dollar bill. I said, âI canât do that. Mr Ovitz wouldnât want me to take a tip.â He insisted, but I wouldnât take it. On the drive back to the office I realized that Iâd delivered to two hundred people, most of whom were multimillionaires, and nobody -- nobody -- offered to give me a tip except the one guy who probably couldnât afford to do it. I was very moved. It was an O. Henry Christmas moment.â
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ADRIANNA ALBERGHETTI
(Endeavor mail room, 1995), motion picture literary agent, Endeavor: âI was supposed to start on Ari [Emanuel]âs desk on Monday morning.... He walked up and said, âWe have an over/under bet on how long youâre going to stay. Three months is the time limit. I want you to know, I bet against you. Letâs see how quickly I can make you cry today.â ... I had no idea what I was in store for. None, none, none.... The first two hours that Monday I let him yell at me. Not after. From then on, if Ari yelled at me, I yelled right back.... Ari taught me a lot. How to never let them see you break, or reveal your real emotional state or the cards youâre holding, because then you lose all leverage. It doesnât mean that you canât be human.... He also taught me that there was nobody I couldnât talk to, couldnât call, couldnât ask out to lunch. He said I had just as much right, just as much to say, and just as interesting a point of view as somebody who had been in the business for 10 years.â
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BEN PRESS
(ICM mail room, 1991), co-head of the Motion Picture Talent Department at the Paradigm Agency: âYou never know what to expect when youâre listening in on the phone -- for business.... Usually my reaction was less âWow, this blows me awayâ than âNobody knows this.â When Steven Spielberg cast Schindlerâs List he was very interested in Mel Gibson. He met with Mel but ultimately chose Liam Neeson -- not because Mel wasnât right, but because he thought it would turn into a Mel Gibson picture, not a movie about the Holocaust. Nobody knew about that.â
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PAULA BESIKOV PRESS
(ICM mail room, 1992), independent producer: âICM was structured to make everyone hate each other so theyâd be competitive.... No one told anyone anything except for what was public knowledge. Theyâd say the agenda was to get Mel Gibson a project. Everyone would say okay, then run to their offices and dial for their own clients. If you heard an agent calling for a project for their client, youâd be dialing for the same project at the same time.â
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DAVID GEFFEN
(William Morris mail room, 1964), executive, DreamWorks SKG: âEvery office I walked into, as I delivered the mail, I saw some person who didnât look that much different from me, talking to somebody famous on the phone. It seemed so cool. I thought, I know how to do that; I can talk to famous people on the phone.... The work was more tedious than it was tough. I had to change toilet paper in the bathrooms and fill the soap dispensers. It wasnât challenging, just what I had to go through to get to the next step -- and I was always willing to do that.... Itâs a test. Itâs about humility. Lots of people complained, though, and quit because they thought it was demeaning. I kept hoping everybody would quit, because the more people who quit, the higher up on the list I got.... â