Who’s the Best?

How some e-commerce merchants fared in consumer surveys. The top rating is 5 stars.

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Online Customers On-time Customer retailer surveyed Price delivery Support Tower Records 4,443 **** 1/2 **** **** EToys 9,785 **** **** 1/2 **** 1/2 Virtual Vineyards 1,919 **** **** **** 1/2 Egghead Computer 42,520 **** 1/2 **** **** UBid 3,180 **** *** 1/2 *** 1/2 Macys.com 3,798 *** 1/2 *** 1/2 *** 1/2 Recreational 3,771 **** **** **** 1/2 Equip. Inc. Books on Tape 2,451 **** **** 1/2 ***** CompuUSA Net.com 6,397 **** **** *** 1/2 Omaha Steaks.com 4,800 **** **** 1/2 **** 1/2 1-800-Flowers 17,307 *** 1/2 **** ****

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Source: BizRate.com