COMMITMENTS : For Love . . . or Money? : You can run but you canât hide. If youâre single, dating services will hunt you down--even if all you want in a relationship is to be left alone.
If you are single, they will come.
Compatibility Unlimited. Dating Dynamics. Better Halves. Introductions by Anna. Club Elite. The British Singles & Anglophiles Club.
For the record:
12:00 a.m. Aug. 7, 1995 For the Record
Los Angeles Times Monday August 7, 1995 Home Edition Life & Style Part E Page 5 View Desk 1 inches; 31 words Type of Material: Correction
Singles--A story in the July 17 edition of Life & Style may have given the impression that Introductions by Anna, a singles service, solicits clients by calling them at home. A representative for the service says it does not.
Rushing to fill the void in the hearts of 72 million mateless Americans, the singles industry is growing faster than O.J. Simpsonâs defense team. The Better Business Bureau lists 91 dating and matchmaking services registered in Southern California, and the numbers are compounding to match the burgeoning singles market.
And donât worry--if you donât find them, they will find you.
âThey called me at home in the evening, trying to persuade me to join,â one infuriated 36-year-old newspaper editor says of a popular dating service. âWhen I said I wasnât interested, they asked me if I was already involved in a relationship. I thought it was really nervy. It was none of their business. And I would never join a service like that, I think itâs a big rip-off.â
But many others do join, seduced by the promise of happily ever after, not to mention the countless perks along the way: extensive psychological evaluations to determine your perfect match; background checks on all potential mates; âhow toâ seminars; professional portraits and videos, and, finally, a date with a beautiful billionaire looking for someone exactly like you .
Unfortunately, itâs not all hearts and flowers. While many agencies do good work, many others make promises they cannot humanly keep, make claims that are exaggerated (if not completely fabricated), and manipulate their clients into spending outrageous sums on memberships. Their hard-sell techniques can wear down even the sturdiest of singles.
âThey try to make you feel bad that youâre single, and, like, âYouâve tried everything, so try this,â â says one worn-out dating service veteran, a 39-year-old saleswoman. âTheyâre very aggressive and push for you to join right then and there. Iâve walked out of places because of that, but they are very convincing.â
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Perhaps the most persuasive of all: matmillionaire extraordinaire Helena, who charged up to $50,000 for her services then absconded with millions, leaving behind hundreds of sad, single (and poorer) clients.
On a lesser scale, the hugely popular video dating service Great Expectations, with 51 offices across the country, was ordered by the Federal Trade Commission recently to pay consumers $200,000 to settle allegations that they overcharged some memberships.
âIâm not saying we were without fault,â says founder Jeffrey Ullman. âBut what we owed comes out to be pennies for every member. The cost of the investigation exceeded our wrongdoing--itâs another example of government interference and overkill.â
Still, when it comes to paying for love, buyer beware.
âI try to remind people that with all the warm fuzzy stuff these services try to offer, people should keep in mind that they are a business and they are doing it for the money, not as a spiritual quest,â says Anita Siegman, a psychologist who practices in Brentwood and who counsels singles of all ages.
Siegman adds that there is no research proving that matching people based on interest and background is any more successful than matching people at random. (Dating services allow the customer to choose their own dates through photos, videos and bios, while matchmakers choose for you).
âIf I like vanilla and you like vanilla, that doesnât necessarily make us compatible,â she says.
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One 39-year-old sales executive, who requested anonymity, joined a Beverly Hills matchmaking agency that promised her the cream of the crop in men and in service. Instead, she and the friend she joined with were continually âmatchedâ with the same men, although they had very different requests in the kind of man they were looking for. Her friend, in fact, had requested a strong Christian man--but was set up with a Jewish man.
The Los Angeles woman says she had never entertained the idea of joining such a service until they contacted her.
âThey called me on Friday and Saturday night, out of the blue, saying: âOh, youâre home, poor thing, you donât have a date--if you were dating, why arenât you out, arenât you lonely?â They were really smart, they called two or three times on a weekend.
âFinally,â says the disgusted dater, âI thought, âMaybe theyâre right, maybe Iâll talk to them.â And they also claimed to be very exclusive, and I bought into that.â
The office was homey and pleasant, she says, and the salespeople were friendly and smooth-talking. âThey made me feel like, âI can relate to you and to your situation.â They gave me examples of similar situations with happy endings.â
She âbargainedâ them down from $5,000 to $2,500 by bringing her friend to join with her.
âI think it was a gimmick, to negotiate a deal, so you can feel like youâre special,â she says.
As soon as she joined, promises began to dissolve, and it became clear the service was less than elite and exclusive. The agency stopped returning their phone calls, she says, and there was a constant turnover in workers. It took a year of haggling and threats from lawyers, but the woman did eventually get her money back.
âIâd never do it again,â she says. âI didnât learn anything that I couldnât have learned on my own, and I spent more time hounding them on what they didnât do right than I did going on dates.â
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But Ullman, who recently sold GE (as it is known to regulars) to an East Coast financial services company, holds that love is hard work, and that the people who put in the effort--financially, physically and emotionally--get the desired results.
âThere is a stigma about paying money for love,â says Ullman, who recently published his second book, â12 Secrets for Finding Love and Commitmentâ (Simon & Schuster). âBut thereâs nothing romantic or natural about waiting for destiny to take over your life. Chance favors the prepared mind. Joining a dating service gives one the opportunity to succeed or fail. People still feel that only losers go to dating services. But risk and romance are linked.â
Ullman also defends cold calling. He says he is providing a service people need, even if they donât always know they need it.
âPeople are upset because being single is not something most people are proud of,â he says in well-versed dating lingo. âBut loneliness is a fact of life. If someone is lonely, they know it and they donât like it. Dating is a solution. Those people who say dating services shouldnât call at home shouldnât allow any ads into their house.â
But, counters psychologist Siegman: âTo assume that because you are alone you are lonely is a huge jump in logic. Dating services often try to make you feel like you have a deficit, that you must be rescued from a deplorable plight. People should try not to buy into this.â
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If you do choose to join a dating or matchmaking service, try to go into it with realistic expectations, say the experts.
âSome people are under the misconception that if they pay a fee to join a service, they are purchasing a relationship,â says Pamela Garber, founder of Chums Introduction Network Service Inc., which matches gay men, including those who are HIV positive, lesbians and bisexuals throughout Southern California.
âThe most they are paying for is matchmaking services rendered, and for introductions,â says Garber, who founded the Hollywood agency four years ago. âNot everybody they date will want to be in a relationship with them, and nobody can guarantee that they wonât be rejected. Some people might get turned down five times and then want their money back.â
For those who can afford it, and who enter into it with the right mind-set, a dating or matchmaking service can be valuable, not just in meeting Mr. or Ms. Right, but in offering hope.
One 26-year-old, self-employed in publishing, met his former girlfriend through a video dating service. After that breakup, heâs come back to try again.
âItâs empowering,â says the Los Angeles resident, who paid $2,000 for his membership. âYouâre not in the horrible situation of being in the singles scene with no game plan. Itâs not a cure, because they canât magically create the perfect person. But from a mental health point of view, itâs a reduction in desperation.â