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Local News in Brief : Study of Center for Tax Complaints OKd

Los Angeles County supervisors, hoping to simplify the bureaucratic maze facing local property taxpayers, agreed Tuesday to spend up to $92,000 to determine whether a one-stop center should be created to handle taxpayer complaints.

The study to be conducted by the consulting firm of Deloitte Haskins & Sells will include a detailed review of the county’s property tax system. Three county departments--treasurer-tax collector, assessor and auditor-controller--are involved in the assessment and collection of property taxes.

In approving funds for the study, the supervisors said they have received a flurry of inquiries and complaints from taxpayers frustrated in their dealings with the county.

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A recent audit of the treasurer-tax collector also said the average taxpayer must wait up to four months for a reply to correspondence while tax service firms must often wait twice that long after making inquiries for their clients.

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